AI workflow systems
Design and automate multi-step work with clear rules, handoffs and exception paths.
OPERATIONSPractical AI for real operations
AI systems that make the work move.
I help teams turn repetitive, fragmented operations into practical AI workflows—designed around the way people actually work.
OPERATING VIEW / 01 HUMAN IN CONTROL
01Messy workflow
Manual, fragmented, hard to see.
02Map the work
Rules, data, decisions, exceptions.
03Working system
AI handles repetition. People own judgment.
WORKFLOW DESIGNAI IMPLEMENTATIONHUMAN HANDOVER
Clear scopeUseful systemsMeasurable outcomesResponsible delivery
01 / WHAT I BUILD
Systems shaped around the work—not the other way around.
I work where documents, knowledge, decisions and handoffs create real operational drag.
Document intelligence
Turn forms, PDFs, scans and email into structured information ready for review and action.
DOCUMENTSKnowledge & copilots
Put governed company knowledge beside the work, with sources people can inspect and trust.
KNOWLEDGEBounded AI agents
Give AI defined actions inside existing tools while people keep control of risk and judgment.
AUTOMATION02 / SELECTED WORK
Concrete starting points.
Representative engagement patterns for discussion—not invented client claims or performance figures.
From application inbox to structured case flow
Classify incoming documents, check completeness against policy and surface a review-ready case with exceptions clearly marked.
Target outcomeEarlier checks. Less review-stage rework.
Institutional knowledge, next to the work
Connect authoritative policies and precedents to daily research and drafting, with citations and feedback built in.
Target outcomeFaster retrieval. Fewer conflicting versions.
03 / HOW I WORK
Start with the bottleneck. Prove the value. Then scale.
A focused path from operational problem to a system the team can actually run.
- 01DISCOVERY
Define the real problem
Map the current workflow, desired outcome, constraints and measures of success.
- 02DESIGN
Design the operating system
Set the roles for rules, data, AI, integrations and human review.
- 03DELIVERY
Build and test in context
Ship the smallest useful version and test it against real scenarios and exceptions.
- 04OPERATIONS
Handover, measure, improve
Embed the system, document ownership and expand only where the evidence supports it.
04 / THE STUDIO
Product thinking with delivery depth.
Xiao Work is an independent AI systems studio focused on operational problems: the work that crosses documents, people, decisions and software.
I lead product definition and workflow design. Shuangyuan Technology supports engineering delivery when the work needs a broader implementation team.
“Xiao Work defines the product. Shuangyuan Technology delivers the system.”
05 / START HERE
Have a workflow that should work better?
Start with a 15-minute AI Workflow Check. The assistant turns the conversation into a concise brief for follow-up.
Direct contact is also available by email. Studio hours: weekdays, 09:30–18:30 China Standard Time.